Michelle Fenn 21st Century Learning, Behaviour Management, Building Inclusion, Classroom Management, Constant Learning, General, Inclusion, Inspiring Students, Inspiring Teachers, Learning About Your Students, Making a Difference Through Education, Mental Health, Mindfulness, Modern Learning, Professional Judgement, Professional Learning and Growth, Students as Teachers, Wellbeing, wellness, Wellness, wellness

The Importance of Trust

The COVID-19 pandemic has led to uncertainty and change in education.  Just when I think I have a handle on the way things are going to go for the week there is a Government announcement that changes the plan.  I am “pivoting” so much I have motion sickness. When decisions that affect a work environment seem to be constantly changing, trust becomes more important than ever.  In a recent video “How Leaders Build Trust,” author and leadership thought leader Simon Sinek, describes trust:  “Trust is a feeling. It is earned and evolves based on a series of actions that prove that you are worthy of trust.  It creates a sense of belonging.  When you don’t feel trust or without a circle of safety, we inherently concern ourselves with our own survival and become cynical, selfish and paranoid.  You become convinced that everything is trying to hurt you.  We do things to protect ourselves.”  In her book “Braving the Wilderness”, author Berne Brown says that “in the absence of communication we make up stories and the majority of what we tell ourselves isn’t true.  In fact, our brain goes into self-protection mode and those stories that we make up are often exaggerate our worst fears and insecurities.” It is hard to learn or work when you are in self protection mode.

In learning more about culturally relevant and responsive pedagogy, I have noticed that a common keystone element in what I’ve been reading is that trust is crucial to creating a truly inclusive classroom.  In the famous YouTube video “Every Kid Needs a Champion” educator and speaker Rita Pierson stated, “Kids don’t learn from people they don’t like.”  I would go one step further to say that even more so, kids aren’t likely to learn from people they don’t trust.

So how do we create an environment of trust in which students can be their absolute best? More specifically how do we do this at a time when we are teaching students over Google Meet, through a PPE shield and mask or even through video that students watch asynchronously? I think that we do it the same way we would in a pre-COVID classroom.  One small interaction at a time.  I recently experienced an a-ha moment while engaging in a webinar called “The Neuroscience of Trust” presented by Dr. Rumeet Billan.  According to Dr. Billan; “Trust is something that has to be given to you and needs to be earned.”  Trust is something that comes from repeated behaviours that demonstrate that we are worthy of trust.  When we repeatedly demonstrate that we listen actively, show authentic care and empathy, we generate trust.  When we provide opportunities that deliberately and intentionally extend trust, such as giving students voice and choice in their learning, we generate trust.  When we provide actionable and meaningful feedback to students and celebrate their learning goals with them, we generate trust.  When we provide learning opportunities for students to make mistakes, when we celebrate the learning from mistakes and provide an opportunity to try again, we generate trust.  When we genuinely demonstrate transparency with students such as admitting to not knowing all of the answers about a concept or sharing times where we have failed and persevered, we generate trust.

Creating an environment of trust with our students and with our colleagues is something that we have to work on daily. It is currency that we build up with one another to draw on in a time of need.  I think of creating an environment of trust like learning how to play a musical instrument.  You cannot learn to play an instrument by practicing for seven hours straight.  You need to practice daily in order to become truly proficient.  When you don’t practice, you get rusty.  When things in my classroom feel as if they are particularly stressful or students are exhibiting behaviours that are uncharacteristic, I usually come to the realization that it is because  trust has eroded between us.  It might be that I haven’t been recognizing their accomplishments as readily.  It might be that I haven’t been giving them challenging opportunities to learn that extends trust to them to persevere and practice resilience. It may be that I haven’t followed through on something that I said was going to happen.  When I come to those realizations I have to go back to the student and repair that trust. Ignoring the event will only widen the gap. If we want kids to be innovative, creative and take risks a psychologically safe space with mutual trust is essential.  It doesn’t happen overnight but by making it a priority, amazing learning will happen.

Michelle Fenn 21st Century Learning, Behaviour Management, Building Inclusion, Challenging Topics, Classroom Management, Inquiry, Inspiring Students, Inspiring Teachers, Learning About Your Students, Making a Difference Through Education, Mindfulness, Modern Learning, Professional Learning and Growth, Questioning, Resilience, Students as Teachers, The Global Competencies

Say Less, Ask More

Sometimes the smallest change can make a huge difference, especially in education. Things such as greeting students individually upon arrival at school can set the tone for the entire day.  Small changes in habitual behaviours can improve communication and relationships with students.

Over the last few months I’ve been reading the work of Michael Bungay Stanier.  Most recently I’ve been reading “The Coaching Habit: Say Less, Ask More and Change the Way You Lead Forever”.  I admit, that at first blush, it doesn’t sound as though this book has much relevance to elementary education.  However, as I was reading I kept making connections to communicating with students more effectively to encourage independence.  As learning becomes more inquiry based in many classrooms, teachers are having to move into more of a coaching role.  I think that the education sector as a whole has made some assumptions that teachers know how to be effective coaches and facilitators.  In my own teaching practice, there has been a huge learning curve.  Teaching through inquiry isn’t about leaving students to their own devices.  Students generally aren’t familiar with the curriculum and other than being children, they aren’t experts on child development.  Educators have to be guides for student learning.  But what exactly does that mean and how do we transition to this type of teaching?

For me the biggest change and challenge in becoming more of a guide in my classroom was talking less and letting the students do the learning. I am a problem solver, helper and rescuer and I’m sure many teachers can relate, which is why it is so hard to be quiet and back off.  I’ve also learned that asking questions might be easy, but asking effective questions is a skill for teachers and students alike.

So what did I learn from a “coaching” book that might help a classroom teacher? Keep in mind, these examples might be better suited for the older grades.  You might need to keep it a bit more simple for Kindergarten.  However, in most cases, better questions get better answers.  Here are some examples:

A student comes in from recess and is visibly upset.  Instead of asking, “What’s wrong? Did something happen at recess?  Can I help?”  Try asking just one question, “What’s on your mind?” and then be quiet and listen. The question “What’s on your mind?” is a focused question and invites someone to get into the heart of the matter. Sometimes all that is needed is a venting session and the child feels better.  You don’t always have to be a rescuer or problem solver. Most of the time, kids just want to be heard.

Normally in a situation like this I’ll ask, “Can I help?’ or “Would you like some help?”  However, the small change to “HOW can I help?” helps the student to articulate their request.  In addition, it gives them the opportunity to identify the solution and not have the adult jump in to solve things for them.

Tweaking the questions that we ask could improve communication and lead to more effective answers.  In addition, asking focused questions could empower students and lead to more independence. Michael’s work and questioning techniques are helpful for dealing with the people in your workplace.  You can sign up for Michael Bungay Stanier’s “The Coaching Habit” Podcast online and find other great coaching resources at Box of Crayons .